Want to ensure your hospitality business not only meets, but exceeds guest expectations? Let me help you refine your services to maximize guest satisfaction and brand loyalty!

This is for you if…

• You manage a hotel, Airbnb, or other type of accommodation
• You manage an attraction or activity
• You manage a restaurant or food service

Instead of guessing what your customers want and assuming that you are providing, hire a trained secret shopper and inspector! You will know how you compare to competitors and how to attract your ideal customers.

Why Hire a Private Quality Inspector?

➡️ Certified Expertise: I am a Certified Short Term Rental Safety Inspector and I have a Certificate in Hospitality & Tourism Management from Ensign College.

➡️ Industry Experience: With years in the hospitality industry, including as a secret shopper and STR quality inspector, I know what guests want and what keeps them coming back.

➡️ Data-Driven Insight: I provide a personalized, detailed summary and action plan to elevate your guest experience.

With my background in content creation and family travel, I am uniquely qualified to know exactly what makes a brand family-friendly or not. If you have a family-focused business, work with someone who has real insight into what a family needs.

 

What’s Included in the Hospitality Inspection?

✅ Comprehensive Guest Experience Review

✅ Cleanliness & Safety Audit

✅ Secret Shopper Evaluation

✅ Customized Action Plan

In addition, I will work with you to identify marketing goals and campaigns so you can reach your ideal customers!

 

@mariahafrench Replying to @sarahfran868 Which do you prefer: rolled towels or folded towels?? As a short term rental inspector, I don’t really care whether the towels are rolled, folded, or shaped into animals. I care that they are clean and look classy. Guests want to feel special, and even towels can have an impact! Increase your ratings and reviews with your Airbnb, VRBO, and other STR by using an inspector like me! #towel #str #airbnbtips #shorttermrentals #vrbo #airbnbhost #strstandards ♬ Reflections on 52nd – AGM3

@mariahafrench Bedrooms get a lot of use so it’s important to verify that they are still in good condition after so many guests! Inspectors are like the quality assurance people of the short term rental industry. If hotels use inspectors to maintain their standards, why shouldn’t you? To learn more about being an inspector or hiring one, see the link in my bio 😊 linktr.ee/mariahafrench #airbnb #airbnbinspection #hotelroom #vrbo #vacationrental #shorttermrental ♬ Way down We Go – KALEO

 

Contact Mariah French today at [email protected] to book an initial consultation call!