This is for you if…
- You manage a hotel, Airbnb, or other type of accommodation
- You manage an attraction or activity
- You manage a restaurant or food service
AND
- You want to know how your business compares to similar competitors
- You want to know how your employees actually treat guests
- You want to know how to attract your target customers
Instead of guessing what your customers want and assuming that you are providing, hire a trained secret shopper and inspector!
I am a Certified Short Term Rental Safety Inspector with a Certificate in Hospitality & Tourism Management from Ensign College.
With years in the hospitality industry including working as a secret shopper and STR quality inspector, I can help you elevate your services and experiences for your guests by providing a detailed summary of how your guest experience compares to your goals and objectives.
In addition, I will create a personalized list for your team to follow that will maintain quality assurance for greater brand loyalty.
The inspection will cover aspects from cleanliness and safety to employee interactions and overall offerings.
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Contact Mariah French today at [email protected] to book an initial consultation call!